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For Android, Chromebook, and iOS devices: Setting up the Circle Parental Controls "Kid app".Make sure you've got Circle set up: Setting up Circle Home Plus.If Circle can't hear those devices on your network, because of how they are configured or because they are misidentified in the Circle app, it won't manage those devices. When you set up profiles and assign devices you are telling Circle what devices to listen to, and how to treat them. Circle then listens to your network for Internet activity and manages that traffic. It then identifies those devices by their MAC address and their device name that is communicated over the network. This allows it to communicate throughout the network with other devices through your router. When you first set up Circle you pair it with your network. How does the Circle device manage devices?Ĭircle tracks your devices at-home using the Circle device. When your devices are connected using our app Circle will track their time online.Add some mobile devices (only for Android, Chromebook, and iOS) with the kid app version.Mobile devices using data or on other networks: When your devices are on the main network Circle will track their time online.Find and assign your devices to your profiles.Set up your Circle device on your main network.Create a parent account and some profiles.How does Circle filter and manage devices? Requirements for managing your device with Circle: At-home devices on your network: Note that these troubleshooting steps were written for device-specific issues in mind. This article will help you identify the device having issues and give you steps that you can try to fix what isn't working. Is it just happening for one device in particular? There might be a filtering issue going on or something else. So, you've set a filter, paused, or created a Focus Time for a profile, but the settings just aren't working.